Submit a support problem
curl --request POST \
--url https://api.portfobit.com/api/v1/support/problems \
--header 'Content-Type: application/json' \
--data '
{
"problem": "<string>",
"full_name": "<string>",
"email": "jsmith@example.com",
"phone_number": "<string>"
}
'import requests
url = "https://api.portfobit.com/api/v1/support/problems"
payload = {
"problem": "<string>",
"full_name": "<string>",
"email": "jsmith@example.com",
"phone_number": "<string>"
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
problem: '<string>',
full_name: '<string>',
email: 'jsmith@example.com',
phone_number: '<string>'
})
};
fetch('https://api.portfobit.com/api/v1/support/problems', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.portfobit.com/api/v1/support/problems",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'problem' => '<string>',
'full_name' => '<string>',
'email' => 'jsmith@example.com',
'phone_number' => '<string>'
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.portfobit.com/api/v1/support/problems"
payload := strings.NewReader("{\n \"problem\": \"<string>\",\n \"full_name\": \"<string>\",\n \"email\": \"jsmith@example.com\",\n \"phone_number\": \"<string>\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.portfobit.com/api/v1/support/problems")
.header("Content-Type", "application/json")
.body("{\n \"problem\": \"<string>\",\n \"full_name\": \"<string>\",\n \"email\": \"jsmith@example.com\",\n \"phone_number\": \"<string>\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.portfobit.com/api/v1/support/problems")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"problem\": \"<string>\",\n \"full_name\": \"<string>\",\n \"email\": \"jsmith@example.com\",\n \"phone_number\": \"<string>\"\n}"
response = http.request(request)
puts response.read_body{
"data": {
"id": "prb_01J2K9SUPP",
"status": "received",
"submitted_as": "anonymous",
"user_id": null,
"email": "alice@example.com",
"created_at": "2026-08-07T08:00:00Z",
"expected_response": "Portfobit_support_will_follow_up_if_more_information_is_needed"
},
"meta": {
"request_id": "req_01J2K8B7QW",
"generated_at": "2026-08-07T08:00:01Z"
}
}{
"error": {
"code": "email_required_for_anonymous_problem",
"message": "Email is required for an anonymous support request.",
"details": {}
},
"meta": {
"request_id": "req_01J2K8B7QW",
"generated_at": "2026-08-08T08:00:00Z"
}
}{
"error": {
"code": "invalid_authentication",
"message": "The supplied authentication credential is invalid.",
"details": {}
},
"meta": {
"request_id": "req_01J2K8B7QW",
"generated_at": "2026-08-08T08:00:00Z"
}
}{
"error": {
"code": "problem_payload_too_large",
"message": "The support problem is too large.",
"details": {}
},
"meta": {
"request_id": "req_01J2K8B7QW",
"generated_at": "2026-08-08T08:00:00Z"
}
}{
"error": {
"code": "problem_rate_limited",
"message": "Support submissions are temporarily rate limited.",
"details": {}
},
"meta": {
"request_id": "req_01J2K8B7QW",
"generated_at": "2026-08-08T08:00:00Z"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": {}
},
"meta": {
"request_id": "<string>",
"generated_at": "2023-11-07T05:31:56Z"
}
}Support
Submit a support problem
Authentication is optional. Anonymous submissions must provide email; authenticated requests need no business scope.
POST
/
support
/
problems
Submit a support problem
curl --request POST \
--url https://api.portfobit.com/api/v1/support/problems \
--header 'Content-Type: application/json' \
--data '
{
"problem": "<string>",
"full_name": "<string>",
"email": "jsmith@example.com",
"phone_number": "<string>"
}
'import requests
url = "https://api.portfobit.com/api/v1/support/problems"
payload = {
"problem": "<string>",
"full_name": "<string>",
"email": "jsmith@example.com",
"phone_number": "<string>"
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
problem: '<string>',
full_name: '<string>',
email: 'jsmith@example.com',
phone_number: '<string>'
})
};
fetch('https://api.portfobit.com/api/v1/support/problems', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.portfobit.com/api/v1/support/problems",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'problem' => '<string>',
'full_name' => '<string>',
'email' => 'jsmith@example.com',
'phone_number' => '<string>'
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.portfobit.com/api/v1/support/problems"
payload := strings.NewReader("{\n \"problem\": \"<string>\",\n \"full_name\": \"<string>\",\n \"email\": \"jsmith@example.com\",\n \"phone_number\": \"<string>\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.portfobit.com/api/v1/support/problems")
.header("Content-Type", "application/json")
.body("{\n \"problem\": \"<string>\",\n \"full_name\": \"<string>\",\n \"email\": \"jsmith@example.com\",\n \"phone_number\": \"<string>\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.portfobit.com/api/v1/support/problems")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"problem\": \"<string>\",\n \"full_name\": \"<string>\",\n \"email\": \"jsmith@example.com\",\n \"phone_number\": \"<string>\"\n}"
response = http.request(request)
puts response.read_body{
"data": {
"id": "prb_01J2K9SUPP",
"status": "received",
"submitted_as": "anonymous",
"user_id": null,
"email": "alice@example.com",
"created_at": "2026-08-07T08:00:00Z",
"expected_response": "Portfobit_support_will_follow_up_if_more_information_is_needed"
},
"meta": {
"request_id": "req_01J2K8B7QW",
"generated_at": "2026-08-07T08:00:01Z"
}
}{
"error": {
"code": "email_required_for_anonymous_problem",
"message": "Email is required for an anonymous support request.",
"details": {}
},
"meta": {
"request_id": "req_01J2K8B7QW",
"generated_at": "2026-08-08T08:00:00Z"
}
}{
"error": {
"code": "invalid_authentication",
"message": "The supplied authentication credential is invalid.",
"details": {}
},
"meta": {
"request_id": "req_01J2K8B7QW",
"generated_at": "2026-08-08T08:00:00Z"
}
}{
"error": {
"code": "problem_payload_too_large",
"message": "The support problem is too large.",
"details": {}
},
"meta": {
"request_id": "req_01J2K8B7QW",
"generated_at": "2026-08-08T08:00:00Z"
}
}{
"error": {
"code": "problem_rate_limited",
"message": "Support submissions are temporarily rate limited.",
"details": {}
},
"meta": {
"request_id": "req_01J2K8B7QW",
"generated_at": "2026-08-08T08:00:00Z"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": {}
},
"meta": {
"request_id": "<string>",
"generated_at": "2023-11-07T05:31:56Z"
}
}